Refund policy
Returns & Refunds
We stand behind the quality of our products. Due to the nature of our goods, we do not accept returns or offer refunds for change of mind or incorrect selection.
Defective or Damaged Goods
If you receive a defective or damaged item, please contact our customer service team at [Your Customer Service Email] within 7 days of receiving your order. We will gladly work with you to resolve the issue, which may include a replacement or refund upon verification of the issue. Please include your order number and photographic evidence of the defect or damage in your email.
Incorrect Items Shipped
If you receive an item different from what you ordered, please contact us immediately at fangyiwen1224@outlook.com or WA:+86 15270599445. We will arrange for the correct product to be sent to you and provide a prepaid shipping label for you to return the incorrect item.